From opening an account to making withdrawals, betting rules to bonuses — everything you need is organized in one place.
Choose a category below to get instant answers
Learn about creating a new account, resetting your password, verifying your phone number, and setting up two-step security.
Full details on depositing and withdrawing via bKash, Nagad, Rocket, or bank — including processing times and limits.
How to claim your welcome bonus, cashback, free spins, referral program rewards, and VIP benefits.
Rules for cricket, football, Live Casino, and slots — how to read odds and place bets.
Account security, personal information management, and how to report suspicious login activity.
Downloading and updating the Android and iOS apps, fixing errors, and tips for using ok baazi directly from your browser.
New to ok baazi? Just follow the steps below and you'll be up and running in minutes.
Click the "Register" button in the top right corner. Enter your active mobile number, a password, and your date of birth. Make sure you are at least 18 years old.
A 6-digit OTP will be sent to your mobile. Enter it in the designated field and tap the "Verify" button. The OTP expires in 3 minutes, so make sure to verify promptly.
After logging in, go to the "Deposit" option. Select your preferred method — bKash, Nagad, or Rocket — enter the amount, and confirm. Your wallet will be credited within seconds.
A 100% match bonus is automatically credited on your first deposit. It's worth checking the current bonus terms on the "Promotions" page before you get started.
Head to cricket, football, Live Casino, or slots — wherever you'd like to play. Browse the odds, analyze your options, and make your decision. ok baazi displays a quick guide alongside every game.
Payments at ok baazi are simple and fast. Full details on every available method are listed below.
No commission is deducted on deposits. Every BDT you send goes directly into your wallet.
Your account must be KYC-verified before making a withdrawal. First-time verification takes around 3–5 minutes.
If funds were deducted from bKash/Nagad but haven't appeared in your wallet, collect the transaction ID and report it via live chat. This is typically resolved within 10 minutes.
If processing takes longer than expected, check whether your KYC verification is complete. If not, go to your profile and upload your NID or passport.
Always double-check that you're sending to ok baazi's official payment number before making a deposit. Funds sent to the wrong number may be difficult to recover.
Each payment method has a daily limit. Once you've reached it, try again the next day or switch to a different method.
It's completely normal to run into the occasional question or hiccup on any online platform. At ok baazi, we believe a great user experience comes down to how easily you can get help when you need it. That's why our Help Center is more than just a FAQ page — it's a full support hub available 24 hours a day, 7 days a week.
Many users run into minor issues when creating an ok baazi account for the first time. The most common is not receiving the OTP, which is usually caused by a network delay. Wait a few minutes and try again. If the problem persists, contact us via live chat and our team will sort it out quickly.
Forgot your password? Use the "Forgot Password?" option on the login page. An OTP will be sent to your registered mobile number, and you can set a new password from there. For your account's security, use a password that is at least 8 characters long and includes a mix of numbers and special characters.
A lot of players have questions about how ok baazi's bonus system works. The welcome bonus is typically credited to your account right after your first deposit. However, it can't be withdrawn directly — it becomes part of your main balance only after you've placed a certain amount of bets. This is known as the "wagering requirement." ok baazi's wagering conditions are quite competitive, and you can find the full details on the Promotions page.
To receive the weekly reload bonus, you need to deposit on a specific day. The current schedule of offers is always up to date on the "Promotions" page. For the referral bonus, your friend must sign up using your referral code and complete their first deposit.
Understanding odds can feel a bit tricky at first, but ok baazi uses decimal odds to keep things straightforward. For example, if a team has odds of 2.50 and you bet ৳100, a win pays out ৳250 (including your original stake). In live betting, odds shift by the second — so timing your decision is key.
You have a limited window to cancel a bet. Cancellations are allowed before the match starts, though this option may not be available in certain markets. If a match is cancelled for any reason, your stake is generally refunded in full.
KYC, or "Know Your Customer" verification, is an internationally recognized security process. At ok baazi, it is required before your first large withdrawal. You'll need to upload a scan of your National ID or passport along with a selfie. The entire process is completed within 24 hours, and once verified, you won't need to do it again.
Many people assume KYC is a hassle, but it's actually there to protect your account. If someone ever tries to access your account using your details, KYC verification acts as a barrier to stop them.
Ok baazi is committed to responsible entertainment. If betting or gaming stops being fun and starts feeling like a source of stress, taking a break is the smart move. Our platform lets you set deposit limits directly from your profile settings. You can also request a temporary break or permanent account closure through our support team.
Answers to the most frequently asked questions, all in one place
Still need help? Our support team is always ready
Live chat gets you the fastest response — average reply time is just 2 minutes.
Active 24/7For detailed issues, send us an email. You'll typically receive a response within 2–4 hours.
support@okbaazi.net
Join ok baazi's official Telegram channel to get the latest updates and offers before anyone else.
Quick UpdatesThe ok baazi support team will never ask for your password or OTP. If anyone requests this information, report it immediately — it may be a fraud attempt. All official communication from ok baazi happens through our verified channels only.